In the area of Retail chain, especially the food and household supplies market, robotics as a concept has made massive strides. The industry has reached a point of progress where it is prudent to look at not how robots will drive business transformation, but at how they are already doing so.
Most jobs in the retail industry which involved dexterity and careful human handling are now being taken over by robots; robots that can be described as sophisticated, smart and functional. But what they miss out in anthropomorphic appeal, they more than make up for it in their capabilities.
In the past few years robots have become adept in adapting themselves to the retail environments and lend a helping hand to the workforce that works in tandem with them.
When we say robots are helping out, we do not talk of robots that look like ancestors of C3-PO and walk around and talking part in errands. No, we are talking of the kind that is more like an R2; functional and built with purpose.
Following are some examples where robots have already begun to make their presence felt:
Fulfillment of deliveries in restaurants: