MICRO-MARKET CEO
Business Development
- Minimum 2 to 6 years of prior experience in Franchise Background.
- Handled P & L
- Sales background
- Prior experience managing cross-functional teams.
- Prior experience across multiple geographies.
- Has effectively managed a large team in the past and has objective approach towards goal setting and monitoring
- Fluent in English and Hindi
- Strong verbal and written communication skills with good Email Etiquette is must
- Positive attitude with confidence
- Manage a micro-market (MM) of Maker Labs completely like a full-fledged business - Typical MM is INR 50 lakhs to 1 Crore with a potential to increase 10 to 50% a year.
- Responsible for the launch, develop, and operate the franchisee as per the agreed terms and conditions.
- Maintain, Enhance and Develop new terms and conditions for franchisees
- Ensure the financial performance and revenue targets of the franchisee is achieved through analysis of its Profit & Loss and KPIs.
- Work as point of contact between the franchisee and the company, and ensure that any issues/concerns are aptly and timely addressed.
- Support the day-to-day management of franchise. Advice and support franchisees with all areas of their business including: marketing - both online and offline, centre sales efforts, centre lead management, centre standards with respect to classes, upkeep of classes and other facilities, new and repeat enrolments, stock management, customer relationship, staffing and recruitment, finances and payments, cost control, expansion.
- Ensure franchisor suggested systems/ processes are deployed & practiced in the franchisee.
- Develop sales and marketing tools, work out on sales promotional activities to support the franchisees.
- Manage and Ensure proper maintenance of the social media pages of the franchise
- Ensure that Company’s brand is communicated and maintained in all franchisee communications and marketing activities.
- Develop the franchise audit plan and conduct the audits.
- Ensure that the franchisee is in compliance with legal and statutory policies and procedures
- Franchise legal responsibilities – ensure franchise agreement renewals, fee/ payment collection, and keeping franchise agreements up to date with current legislation.
- Develop the training program for the franchisee.
- Ensure that franchisee and its staff are trained enough to provide the service experience in line with Company’s customer policies.
- Plan and implement community activities within the MM for the franchisee’s customers.
- Ensure proper communication and maximum participation of customers in the community activities.
Please mail your resume to admin@sproboticworks.com
FRANCHISE DEVELOPMENT MANAGER
Business Development
- Minimum 2 to 6 years of prior experience in Franchise Sales Background.
- Fluent in English and Hindi
- Strong verbal and written communication skills with good Email Etiquette is must
- Positive attitude with confidence.
- Knowledge of Data Tracking and Analytics
- Good Leadership skills
- Manage a franchise development team of 4 to 10 members.
- Running sales huddles on a regular basis as required by the company.
- Take overall responsibility for the team target
- Understanding and responding to potential franchisee inquiries.
- Interviewing and assessing franchise applicants
- Organizing and delivering information sessions and successful sales techniques to the team.
- Arranging promotional activities to enhance sales.
- Management of the entire franchisee recruitment process from lead management to the sign-up of a new franchise
- Approach prospects and close deals individually, apart from the team management.
- Commitment of monthly & quarterly franchise recruitment target for self & team and go all out to reach them.
Please mail your resume to admin@sproboticworks.com
Relationship Manager (Sales)
Business Development
- 1-2 years experience in sales and service field.
- MBA professionals preferred.
- Excellent communication skills, Good convincing/presentation skills.
- Go getter attitude with prior achievements appreciated.
- Team player, should be able to work under pressure as & when required.
- Maintain good relationship with the Franchisees.
- Develop Marketing Plans, both online and offline, for the franchisees to achieve the target of lead generation.
- Ensure the proper execution of the marketing activities at the franchises
- Understand the problems and challenges of the franchisees and provide solution to the same with consultation from MMCEO.
- Ensure the suggested systems/ processes are deployed & practiced in the franchise.
- Monitor and assess the counselling session provided by the franchisees to the new leads, to ensure conversion.
- Work closely with the franchisees to achieve the conversion targets
- Ensure that Company’s brand is communicated and maintained in all franchisee communications and marketing activities.
Please mail your resume to admin@sproboticworks.com
Relationship Manager (Customer Experience)
Business Development
- 1-2 years experience in sales and service field.
- MBA professionals preferred
- Excellent communication skills, Good convincing/presentation skills.
- Go getter attitude with prior achievements appreciated.
- Team player, should be able to work under pressure as & when required.
- Ensure the upkeep of classes and other facilities at the franchises.
- Work closely with the franchisees to achieve 100% completion of courses and repeat enrolments.
- Understand the problems and challenges of the franchisees and provide solution to the same with consultation from MMCEO.
- Ensure that franchisee and its staff are trained enough to provide the service experience in line with Company’s customer policies.
- Manage and Ensure proper maintenance of the social media pages of the franchise
- Ensure franchisor suggested systems/ processes are deployed & practiced in the franchisee.
- Plan and implement community activities locally for the franchisee’s customers.
- Ensure proper communication and maximum participation of customers in the community activities.
- Ensure that Company’s brand is communicated and maintained in all franchisee communications and marketing activities.
Please mail your resume to admin@sproboticworks.com
IT Quality Assurance Manager
IT Department
- Minimum 2 years experience in Laravel PHP - Programming or Quality Assurance Team Leadership Skills with the ability to manage a team.
- Evaluate, test, and validate software and/or IT services.
- Develop and implement quality assurance problem reporting processes and systems.
- Check code-level implementation of standards and guidelines. Create further guidelines where-ever required.
- Ensure the implementation of latest technologies with a scalable approach to Analyze deficiencies in service or performance and recommend product or service improvements to address problems.
- Design and implement defect reduction programs.
- Advise a team of web developers to ensure project milestones/goals are met and delivered with quality and within budget.
Please mail your resume to admin@sproboticworks.com
FRANCHISE DEVELOPMENT EXECUTIVE
Business Development
- Minimum 1 to 3 years of prior experience in B2B Sales background.
- Fluent in English and Hindi
- Strong verbal and written communication skills with good Email Etiquette is must
- Positive attitude with confidence
- Knowledge of Data Tracking and Analytics
- Initial contact with prospects
- Be the brand ambassador
- Follows the sales process with prospective franchisees
- Executes monthly and yearly sales objectives with regular tracking and progress reports
- Work closely with the Founders on strategic initiatives to achieve goals
- Travel to respective areas, if required, for presentations and deal closures
Please mail your resume to admin@sproboticworks.com
Laravel Web Developer
IT Department
- 1-2 years’ experience in Laravel Web development
- Laravel, PHP, JavaScript, JQuery, HTML, HTML5, CSS, CSS3, Web Programming Skills, E-Commerce, Teamwork, Verbal Communication, cross-browser compatibility, Web User Interface Design (UI), Security Principles, Object-Oriented Design, Web Services (REST/SOAP), Multimedia Content Development, API's.
- Responsible for designing, coding and modifying websites, from layout to function and according to specifications. Strive to create visually appealing sites that feature user-friendly design and clear navigation.
- Experience in planning and delivering software platforms used across multiple products and organizational units.
- Strong understanding of UI, cross-browser compatibility, general web functions and standards.
- Deep expertise and hands on experience with Web Applications and programming languages such as PHP, HTML, CSS, JavaScript, JQuery and API's.
- Deep functional knowledge or hands on design experience with Web Services (REST, SOAP, etc ..) is needed to be successful in this position.
Please mail your resume to admin@sproboticworks.com
Product Manager
Product Management Team
- Communication Skills.
- Technical and scientific acumen.
- Commendable networking skills.
- Multitasking abilities.
- Should have done robotic projects.
- Work towards building a vibrant tech-maker community in alignment with the company’s vision.
- Improve Market reach for the product at various platforms by creating opportunities such as Expos, Awards, PR for the community to showcase its product at different platforms.
- Engage the members of the maker community by arranging tech events, tech challenges, tours, real-time tech solutions etc.
- Drive initiatives from concept through execution.
- Handle queries from the community members on a daily basis.
- Address the technical and general queries of the community members.
- Creative iterative projects using the company’s products and display it on Social Media to market the product.
- Conceptualise and implement plans on a regular basis to increase engagement within the community and its members.
- Provide insights to content creators and editors to improve the appeal of the content to end users.
- Keep the community members abreast with regular technology news and community achievements.
- Systematize and document the community processes to derive valuable insights on the behaviour of the community.
- Define and maintain metrics to measure the impact of community building activities.
Please mail your resume to admin@sproboticworks.com
Graphic Designer
Design Department
- Photoshop, Illustrator, CorelDRAW, Premier pro, Teamwork, Verbal Communication, Photography.
- This role is responsible for Analysing and gathering the requirements for designing and creatively introduces new ideas & concepts for designing.
- Creating posters, banners and videos.
- Creating various options for the final output.
- Understanding the trends & redefining the designs.
- Video editing.
- Social Media Management.
Please mail your resume to admin@sproboticworks.com
Accountant
Admin Department
- Expertise with Tally ERP.
- 1-2 years of accounting experience.
- Advanced computer skills in MS Office, accounting software and databases.
- Excellent organizational, problem-solving, and communication skills
- Additional experience in Audit and International accounting
- Handling day-to-day bookkeeping
- Perform monthly, quarterly and annual accounting activities including reconciliations of bank and credit card accounts, coordination and completion of annual audits, and reviewing financial reports/support as necessary
- Analyze and report on financial status including income statement variances, communicating financial results to management, budget preparation and analysis
- Prepare MIS report
- Enter and balance accounts receivable and payable on a daily basis
- Track deposits made to bank and handle deposit transfers
- Daily income check and cash deposits
- Assemble financial data for audits
- Monitor credit card charges, payment discrepancies, refunds, returns and miscellaneous charges
- Maintain orderly financial filing system
- Reconcile department accounts monthly and prepare reports to present to management
- Track tax payments and compile information for tax filing
Please mail your resume to admin@sproboticworks.com
