Privacy Policy

SP Robotic Works Pvt Ltd built the SPRW Community app as a Free app. This SERVICE is provided by SP Robotic Works Pvt Ltd at no cost and is intended for use as is.

This Privacy Policy is intended to explain what data we collect from Users of the app. Our Service is intended for Users over seven (7) years of age and we will not intentionally collect or maintain information about anyone under seven (7) years of age.

SPRW Community is an app that takes you through a journey in the world of robotics. It is an app that brings to you news about the happenings in the robotics and technology community. The app also has a bluetooth control feature which can be used to control your bluetooth integrated robots. SP Robotic Works is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this app, then you can be assured that it will only be used in accordance with this privacy statement.

SPRW may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This privacy policy document outlines the types of personal information received and collected by SPRW Community app and how it is used.

Log Files

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Collection of your Information

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as gender, postcode, preferences and interests
  • Profile Photo
  • Username or Login Ids on other platforms such as Facebook and Google

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Use Of The Information

SPRW may share your information with its business partners, third party customers, suppliers or service providers. These business partners, customers, suppliers and service providers shall be contractually obligated to keep your information confidential and secure and they shall be required to use your information only for the needs of the services that are promised or entrusted to them.

We shall store and use this information to communicate with you, resolve your concerns, help promote safe use of the app, collect fees or any other money owed by you, measure consumer interest in the Services provided by us, inform you about online and offline offers, services, and updates, customize your experience, detect and protect us against error, fraud and other criminal activity.

Subject to the above paragraphs, SPRW shall not sell, rent or provide your information to third parties without your consent, except pursuant to a court order or to comply with applicable law or to protect the rights or interests of SPRW. Further, in order to prevent unauthorized access to or illegal interception of your information by third parties, maintain data accuracy and ensure correct use of information, SPRW shall employ reasonable security practices and procedures and current internet security methods and technologies in compliance with Information Technology Act, 2000 and subordinate legislations framed thereunder.

Disclosure Of Information

We may, as directed or approved by you, disclose the information that we collect in the following circumstances:

  • To network administrators, and other users authorized by you to access the requested information;
  • To third-party service providers;
  • To third-party apps, websites, or other services that you can connect to through the Services;
  • In connection with a substantial corporate transaction, such as the sale of our Services, a merger, consolidation, asset sale, or in the unlikely event of bankruptcy or insolvency;
  • To protect the safety of any person; to address fraud, security or technical issues; or to protect Workplace’s rights or property; and
  • As otherwise directed or authorized by you.

Legal Requests: If we receive a subpoena, warrant, discovery order or other request or order from a law enforcement agency, court, other governmental entity, or litigant that seeks data relating to the Services (collectively a “Legal Request”), we will make reasonable attempts to direct the requesting party to seek the data directly from you. If we ask the requesting party to direct the request to you, we will provide your contact information to the requesting party. If legally compelled to produce information and unless legally prohibited, we will use reasonable efforts to notify you. We will direct any requests for information under data protection laws to you unless prohibited by law.

Aggregate or de-identified data: We may also disclose information that has been aggregated or that otherwise does not personally identify you to third parties and affiliates who may use it for analytics, trends and analysis to improve and provide our products and services.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services.

Redirecting To Other Websites And Apps:

Our app may contain links to our home website (www.sproboticworks.com) and other websites (or) apps of interest.

Link to privacy policy of our home website:

SP Robotic Works Pvt Ltd

However, once you have used the links to leave our app to any other website (or) app other than our home website (www.sproboticworks.com), you should note that we do not have any control over that other website (or) app. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites (or) apps and such sites (or) apps are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website (or) app in question.

Safety And Security

We use the information that we have to help verify accounts and activity and to promote safety and security on and off our Services on your behalf, such as by investigating suspicious activity or violations of our terms or policies. We work hard to protect Your Account using teams of engineers, automated systems and advanced technology such as encryption and machine learning. For example, we may deploy automated technologies to detect abusive behaviour and content, such as child pornography, that may harm our Services, you, other users, or others.

How Secure Is My Personal Information

The information including the information and pictures which you chose to post on SPRW Community can also be viewed and accessed by other members of the SPRW Community who can view the profiles of the members of the SPRW Community. We use commercially reasonable administrative, technical, personnel and physical measures to safeguard your personal information gathered against loss, theft and unauthorized use, disclosure or modification. Moreover, SPRW Community also carries features which enable a user to block, unfollow or unfriend another member on the SPRW Community which enables the user to restrict the users who can access his/her profile. However, we cannot completely guarantee the security of any information on the profile. Although we make commercially reasonable efforts to protect it from loss, misuse, or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet.

We don’t collect or retain your personal financial information such as credit card data.

Amendment

SPRW Community reserves the right to amend or update the terms of this Privacy Policy without giving any notice to you. It is advised that you regularly go through our Privacy Policy to make sure you are aware of the changes, if any. Further, SPRW allows you to review, change, update or delete your account information at anytime. SPRW, however, reserves the right to verify and authenticate your identity for the same.




Contact

Should you have any grievance/queries/complaints about the collection/use of your information by SPRW, please feel free to contact us at info@sproboticworks.com or 1800-121-2135(Toll-free)

Consent

By using the app and/or by providing your information, you signify your assent to this Privacy Policy and further you consent to the collection, storage and use of the information you disclose on the website by SPRW in accordance with this Privacy Policy. You further agree and acknowledge that SPRW shall not be liable for any loss or damage or unauthorized use or disclosure of any information provided by you to SPRW in the event the same happens due to any reason(s) which are out of SPRW’s control or anticipation.

Opting Out

Upon request, SPRW will provide you with the requisite information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:

  • To review the information that you have supplied to us
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
  • To request that your user information not be used to contact you
  • To request that your user information be removed from any solicitation list that we use
  • To request that your user information be deleted from our records
  • To opt out of being solicited by SPRW
  • To exercise any of these rights, please contact us at info@sproboticworks.com. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.